Some residential air to air heat pump installations qualify for 0% VAT as an energy saving material under HMRC VAT Notice 708/6, and that relief is due to run to 31 March 2027. It depends on the system, the property and how the work is carried out, so we confirm whether your job qualifies before we quote and show the VAT position clearly on the quotation.
In most villages the hard part of an air conditioning job is the outdoor condenser, and here that is doubly true. The Watton-at-Stone Conservation Area covers two separate zones, the High Street between the former Waggon and Horses and the War Memorial, and the rural area around the Parish Church of St Andrew and St Mary, joined by the pedestrian route of Church Walk. The parish contains 50 listed buildings, 26 of them inside the conservation area boundary.
For an ordinary house outside those boundaries, an outdoor unit will usually sit within permitted development, but that is a set of conditions rather than a blanket permission. The unit has to be sited so it does as little as it can to the appearance of the building and the amenity of the area, it cannot go on a wall or roof fronting a highway above the ground storey, it cannot go on a pitched roof, it has to stay inside the volume limit, it has to meet the noise standard, and it comes down when it is no longer used. On a listed building, or where the work affects the character of the conservation area, consent is normally required and it is East Herts Council you are dealing with.
We do not treat that as your problem to solve alone. At survey we look at your specific address, tell you plainly whether we think it is straightforward or whether it needs an application, and design a position that will stand up. Where a front elevation is out of the question, that usually means a longer pipe run to a side return, a rear courtyard or a discreet ground position screened from view, and we price that properly rather than quietly assuming the easy route.
Where a neighbour’s window sits matters as well. Plot widths on some of the older village properties are tight, and a condenser close to somebody’s bedroom window is a dispute waiting to happen even where it is technically allowed. We site for sound as well as for airflow.
Wall mounted split systems. A single indoor unit paired to its own condenser. The default for a bedroom that will not cool at night, or a home office that has become unusable in July. Modern inverter units are quiet and they modulate rather than cycling on and off.
Multi-split systems. A single outdoor condenser can run between two and five indoor units. This is the sensible answer when three bedrooms and a study all need cooling but there is only one acceptable place to put an outdoor unit, which is a common situation in the village given the siting constraints above.
Ducted and concealed systems. Where the indoor unit hides in a loft void or a bulkhead and air is delivered through slim grilles. More work and more cost, and the right answer where the visual impact of a wall unit is unacceptable, which includes a good number of period rooms here.
Equipment comes from Daikin, Mitsubishi Electric, Samsung, LG and Fujitsu. In a period room the indoor unit style often decides which range we go to, and the model is named on the quotation.
Air to air heat pumps. Every system we fit heats as well as cools. In shoulder season, October and March, a heat pump will warm a room efficiently without lighting the boiler for the whole house, which is genuinely useful in a converted loft or a garden room that sits at the end of a long heating circuit.
The Woodhall Park side of the parish. Large historic houses and estate properties with high ceilings and deep plans, and the country house itself carries a high listed grade, recorded as Grade II* in some sources and treated differently in the conservation area appraisal, so we confirm the entry with Historic England rather than quoting a grade from memory. Cooling here is a conservation problem as much as an engineering one. The answer is concealed indoor units, carefully routed pipework and a condenser position agreed in advance, never a white box on a principal elevation.
Rivershill and the estates outside the conservation area. Standard construction, straightforward wall mounting, easy pipe routes through a cavity, and an outdoor position on a side or rear elevation that will normally fall inside permitted development. These are the quickest installs we do, frequently a single day for one room.
Loft conversions. Whatever the age of the house, a converted roof space is the room we are called to most. Heat rises, the insulation is often at rafter level, and any glazing in the roof plane collects sun all afternoon. A loft bedroom is routinely several degrees warmer than the room below by evening. This is the classic case for a wall mounted split at high level with the condenser at ground level and the pipework and condensate routed down an outside wall or through an existing service void.
Glazed rear extensions. A kitchen and dining extension with bifolds and a lantern is a beautiful room for nine months and a greenhouse for three. South and west facing glass is the driver. We size on a proper heat gain calculation for the glazing area, the orientation and the occupancy, not on a rule of thumb.
Solid walled cottages in the old core. Thick walls take a long time to warm through and then hold that heat well into the night, which is why an upstairs bedroom in a nineteenth century High Street property can still be uncomfortable at midnight. Cooling capacity here is less about peak daytime load and more about removing stored heat in the evening, and that changes how we set the system up.
A single split system in an accessible property is usually one day. Multi-split systems run to two or three days depending on how many indoor units there are and how far the pipework has to travel. Ducted work is longer again and involves more making good.
The work itself is refrigeration pipework in insulated copper, a power supply run to the outdoor unit, a condensate route, wall penetrations cored and made good, then evacuation, pressure testing and charging. The system is commissioned and left running, and we show you how the controls work rather than leaving you a booklet.
Condensate is the detail most installers get lazy about. An indoor unit in cooling mode produces a surprising volume of water, and it has to run to a legitimate discharge with fall the whole way, or be lifted by a small pump. A condensate pipe dribbling down a rendered wall or discharging onto a path that freezes in winter is not acceptable, and neither is discharging it into a rainwater downpipe that runs to a soakaway without thought. In the older parts of the village where drainage arrangements are historic and not always documented, we establish where the condensate is actually going before we commit to a position for the indoor unit.
All refrigerant handling is done under F-Gas requirements, with the system properly evacuated, pressure tested and charged, and the paperwork completed. Any installer who cannot answer a question about F-Gas should not be handling refrigerant. Electrical work is carried out by qualified electricians and certificated as part of the job.
We quote per property because the cost is driven by pipe run length, the number of indoor units, the difficulty of the outdoor position and the amount of making good. As a broad guide, a single wall mounted split in a straightforward property is the entry point, a multi-split serving several rooms costs several times that, and ducted work sits higher again.
The important part is the VAT. Residential supply and install of air conditioning currently qualifies for 0% VAT as an energy saving material under HMRC VAT Notice 708/6, and that relief is due to run until 31 March 2027. On a system of any size that is a meaningful saving, and it is applied on our quotes rather than something you have to claim back.
Air conditioning needs an annual check to keep working properly, and many manufacturers make that service a condition of the equipment warranty, depending on the system and its terms. Filters get cleaned, the condensate route is checked and cleared, the refrigerant charge and the pressures are checked, and the outdoor coil is cleaned. Outdoor units on the field edge of the village pick up a lot of debris and pollen, and a blocked coil quietly destroys efficiency long before anybody notices the room is not cooling.
One firm for the heating and the cooling is worth something in a parish of solid walled cottages and large estate properties. The upstairs room that holds heat until midnight in July is usually the room the radiators struggle with in January, and in an old building the pipe routes for both jobs are the same difficult routes. Boiler installation, general plumbing, power flushing and drainage are all covered across SG14 and the Beane valley.
Datchworth, Bramfield, Stapleford, Waterford, Letty Green, Cole Green, Hertingfordbury, Hertford, Ware and Stevenage, plus the outlying properties across the parish. Ask if you are not sure whether we reach you.
Nearby: Air conditioning installation in Hertford · Air conditioning installation in Ware · Air conditioning installation in Datchworth · Air conditioning installation in Walkern
Air conditioning is one of several things we do here. Everyday plumbing in Watton at Stone covers the general plumbing.
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Often not, if the property is an ordinary house outside the conservation area and the installation meets the permitted development conditions on siting, size and noise. If your property is listed, or the work would affect the character of the conservation area covering the High Street and the church area, expect to need consent. We check the position with East Herts Council at survey.
Yes, for residential supply and installation, as an energy saving material under HMRC VAT Notice 708/6. The relief is currently set to run to 31 March 2027.
It can heat the rooms it serves, efficiently, as an air to air heat pump. It is not a replacement for a whole house wet heating system, but it is very effective for a loft room, a garden office or a glazed extension that the radiators never quite manage.
Modern inverter units are quiet, and the indoor unit is quieter than most fridges. The outdoor unit is the one that matters to neighbours, and on the tighter plots in the older part of the village we choose the position with that in mind.
Condensate runs to an appropriate discharge, by gravity where the fall exists or via a small pump where it does not. In the older properties here we check what the existing drainage actually connects to before deciding.
One day for a single room system in an accessible house. Two to three days for a multi-split, longer for ducted work with making good.
Call 01462 506374 and we will arrange a survey, work out the heat gain properly and design an outdoor position that will not cause you a planning problem.
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