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Every trade under one roof for Broxbourne homes. Gas Safe registered engineers, a fixed price agreed before we start, and a person on the phone every day of the year.
What we do in Broxbourne
Pick the trade you need. Each page tells you how the job goes in Broxbourne, with a fixed price agreed before we start.
How it works
Any hour, any day of the year, and a person answers.
You know the number before a tool comes off the van.
2 years on our own labour, no quibble.
Why local matters here
We are a Stevenage firm working across Broxbourne and the surrounding villages. Gas Safe 956889, our own vans and our own engineers, and you get the price before the work rather than after it.
You are not passed between companies halfway through. Pick the trade below and the page will tell you how that job actually goes in Broxbourne.
What Broxbourne water does to your plumbing
Broxbourne is on Thames Water for both water and sewerage, which is worth saying out loud because it is not the same story as the rest of the Lee Valley. The published figure for the Thames Water supply zone covering the town, the Hoddesdon zone, is 278 mg/l of calcium carbonate, with the water treated at Hoddesdon Treatment Works. That is a published district figure compiled from water company zone data, not a measurement we have taken at your tap.
Emergency plumbing in Broxbourne
An emergency is anything you cannot turn off, cannot live without, or cannot leave until Monday. A burst pipe, a cylinder overflowing into a ceiling, no heating in February with a baby in the house, a gas smell. Those get answered at any hour, and a person picks up rather than an answering service that calls you back in the morning.
The first thing we do on the phone is work out whether you should be turning something off before we arrive, and where your stopcock is likely to be. That two minute conversation has saved more Broxbourne ceilings than anything we do afterwards. Then we tell you a realistic arrival time rather than a comforting one.
Vans carry the parts that fix the common failures on the first visit, so an isolation valve, a ballofix, a pump, a fan or a PCB does not become a second appointment. There is no call out fee in hours, and you are told what the work will cost before anyone starts. Out-of-hours attendance carries a £50 + VAT call-out, quoted on the phone before anyone sets off.
Boiler servicing in Broxbourne
A service is not a look and a tick. The casing comes off, the burner and heat exchanger are inspected and cleaned, the seals and the flue are checked, and the gas rate and combustion are measured against what the manufacturer specifies. If the numbers are out, we say so and show you the reading.
Two things make servicing matter more here than the national averages suggest. And most boilers fail in the first properly cold week of the year, which is exactly when every engineer in the county is already booked.
Book in September or October and you get an appointment at sensible notice. Leave it until the heating will not fire in December and you are joining a queue. Landlords: we carry out the gas safety check and the service in the same visit, which is what we would normally suggest since the casing is already off.
How we price work in Broxbourne
There is no call out fee in hours. An engineer comes, looks at the actual job, and gives you a price before anything starts. If you accept it, that is what you pay, and if the job turns out to be different from what was described on the phone we tell you before we carry on rather than afterwards.
A straightforward combi swap starts from £2,850 fitted, commissioned and registered. Everything else is quoted on the day, because a price list for repairs would be a work of fiction. What we will not do is give you a number over the phone and then find reasons to change it once the floor is up.
Every job carries a 2 year guarantee on our labour, separate from whatever the manufacturer gives you on the parts.
Booking a job in Broxbourne
Call and you speak to somebody who can actually book you in, not a call centre taking a message. We work out on the phone whether it needs an engineer today or whether it will keep, and we say which one honestly, because sending an emergency van to a dripping tap helps nobody.
Our own engineers, our own vans, stocked with the parts that fix the usual failures on the first visit. You get the diagnosis and the price before the work, and a person you can ring back afterwards if something is not right.
More questions about Broxbourne
How quickly can you get to Broxbourne?
We run emergency cover 24 hours a day, 365 days a year, and for a genuine emergency in Broxbourne you get a realistic arrival time on the call rather than a vague promise. Planned work is usually booked within a few days, sooner if we have a cancellation.
Do you charge a call out fee?
Not in hours. An engineer comes out, looks at the job and gives you a price before any work starts, and if you do not go ahead it has cost you nothing. Out of hours, meaning after 5pm, before 8am or at weekends, there is a £50 + VAT call-out, and we tell you that on the phone before anyone sets off.
Are you Gas Safe registered?
Yes, registration 956889. You are entitled to ask any engineer for their card before they touch a gas appliance, and you should.
Do you cover EN10?
Yes, in full, along with the surrounding villages. If you are on the edge of the area, call and ask rather than guessing, because we cover further than most people expect.
A local firm rather than a national one
The national brands subcontract. You book with one company and a self employed engineer you have never heard of arrives, paid per job, with no reason to come back if something needs adjusting.
We employ our engineers and they work the same patch every week. If a job needs revisiting, it is the same firm and usually the same person, and that is the whole difference.
Need someone in Broxbourne today?
Call and speak to a person, any hour, any day of the year.
Frequently asked questions
How quickly can you get to me?
We come out of Stevenage and give you an honest arrival time on the phone rather than a comforting one, with an update if the roads change it.
Will you come out for a small job?
Yes. One dripping tap or one running overflow is a proper job to us, and it is usually why people call us back for the bigger ones.
What guarantee comes with the work?
Two years on our own labour, on top of whatever the manufacturer gives on the parts we fit.
Helpful reading about Broxbourne
Advice from our engineers on the problems we see most often around Broxbourne.
Trusted & Accredited Professionals
What our customers say
Speak to a local engineer
Vantage Plumbing and Heating covers Hertfordshire, Bedfordshire and the surrounding areas. Call and talk to an engineer, or send us the details and we will come back to you with a price.
Gas Safe registered, number 956889. Emergency line answered 24/7.