HERTFORDSHIRE, BEDFORDSHIRE & CAMBRIDGESHIRE
Water pouring somewhere it should not in Buntingford? Ring 01462 506 374. A person answers at any hour, helps you get it under control and tells you honestly when an engineer can reach you and what it will cost.

Stopcock: clockwise, by hand, until it stops
Electrics: off at the consumer unit, from a dry spot only
Taps: open the downstairs cold ones to drain the pipes
Cylinder leaking: switch off the immersion or the boiler as well
Belongings: move what you can out of the water's path
Then call us. Whoever answers can talk you through finding the valve if it is not where you expected.
Get a fixed price before we start
Call and talk to an engineer, or send us the details and we will come back to you with a price.
Water you cannot stop, water heading for wiring, a ceiling holding water, or a home with no water where someone is elderly, ill or very young: those justify an engineer tonight.
A dripping tap, a toilet that will not stop filling or a leak isolated at its own valve will keep until a weekday. From 8am to 5pm Monday to Friday there is no call-out fee.
Unsure which side of the line you are on? Ask the person who answers. You will get a straight view rather than a sales pitch.
Of the 89 listed buildings in the conservation area, 43 date from before 1700. Mains water came long after, so the stopcock may be under a stone floor, behind a later cupboard or on a pipe rerouted more than once.
In the plum and red brick terraces, look under the kitchen sink or just inside the front wall where the main enters.
In the estates begun in the 1940s and 1950s, try under the sink or in a hall cupboard. Many of these valves have not moved in decades, so test yours while nothing is leaking.
On the housing built where the Sainsbury’s depot stood until 2014, and around Dell Spring, check the kitchen units, the utility or a cupboard near the front door.
Our vans carry the fittings for the problems that come up most often after hours.
Burst and split pipes, often in lofts and outbuildings after frost
No water to the whole house or to one part of it
Overflowing cisterns and loft tanks
Leaking cylinders, valves and pumps
Blocked toilets and drains backing up
Failed shower and heating pumps
Blocked drains are cleared with the high pressure jetter on the van. If the cause needs proving to an insurer, a CCTV survey comes with the recording and a written report.
The River Rib runs north to south through the town, with a ford at the end of Church Street, and Little Lane, River Green and Chapel End sit beside it. Close to a watercourse, a wet floor is not always a burst, and we check before anything is opened up.
In the older buildings, pipework has been renewed in layers: a surviving length of lead, imperial copper, later repairs and a modern section. The joints between those generations are where leaks tend to start. The Drinking Water Inspectorate advises that homes built before 1970 may still have lead supply pipes.
A genuine 24 hour line, the charges explained before anyone sets off, and the common parts on the van.
SG9 is mostly rural, taking in Anstey, Meesden, Stocking Pelham, Wyddial and the farms between. The pipe from the boundary to a house out here can be long, and much of it lies in ground that freezes.
All of that run belongs to the owner. If water is surfacing in a field or drive and you cannot see why, shut off at the house and call. Leak detection in Buntingford traces the fault without digging the whole route.
We ask where the water is coming from, whether you have stopped it and whether it has reached a ceiling or electrics. For a listed building we ask about access too, because cutting into the fabric is agreed with you first, even at night.
Before an engineer sets off, you hear what the visit will cost. If the problem can safely wait until morning, we tell you.
Every figure is given on the phone before anyone leaves Stevenage.
Weekdays 8am to 5pm: no call-out fee
Plumbing in those hours: £140 + VAT (£168 including VAT) for the first hour, the minimum, then £60 + VAT per half hour
Any other time: a £50 + VAT (£60 including VAT) call-out per attendance, on top of the hourly rate
Out of hours plumbing rate: £198 + VAT first hour until 8pm, £250 + VAT overnight 8pm to 8am
Half the first hour is taken up front on reactive call-outs. If the job turns out different from the description, the engineer stops and prices it before going further. See our prices.
Leave the building, touch no switches, strike no flames and phone the National Gas Emergency Service on 0800 111 999. Once the supply is safe, our Gas Safe engineers (956889) can repair the cause.
A ceiling stain is rarely right under the fault. We trace it before lifting boards, which matters even more in a listed house.
You get a written note of what we found and did for your insurer. Our labour carries a 12 month guarantee, and a seized stopcock can be replaced on a planned weekday visit.
★★★★★
Rated 4.9 on Google by the people we work for
Rated 4.9 on Google from more than 700 reviews across Google, Checkatrade and Trustatrader. Qualified, accredited engineers, a fixed price before any work begins and a labour guarantee on every job, from an established local company with an office team you can actually reach. No job too small.
Gas Safe registered
Company registration 956889. Every gas engineer carries their own Gas Safe ID card, and you can ask to see it.
Refcom F-Gas certified
REF1024550. Legally required for air conditioning installation and servicing, and we hold it.
CHAS Elite accredited
Veriforce CHAS assessed for health and safety, which is why commercial clients and landlords use us.
City & Guilds and BPEC qualified
Qualified, insured engineers on every job. No subcontracted strangers.
700+ reviews, 4.9 on Google
Across Google, Checkatrade and Trustatrader. Read them before you book.
Labour guarantee on every job
12 months on repairs, installations and everything else. Two years on a full bathroom refit. If anything we did develops a fault, we come back and put it right.
Fixed price before we start
The price is agreed with you before any work begins. No hidden extras on the invoice.
24/7, answered by a person
The emergency line is answered every day of the year by someone who can send an engineer, not a call centre.
Fully stocked vans
Five vans carrying the parts that fail most often, so most jobs are fixed on the first visit.
An office team behind every job
An established local business with multiple engineers and a dedicated office team to keep you informed.
Vaillant myREWARDS and Ideal Max accredited
Accredited installer status means extended manufacturer warranties on the boilers we fit.
Emergency response within the hour
Our average response to an emergency call is under an hour across Hertfordshire, Bedfordshire and Cambridgeshire.
It depends where our engineers are, so we give you an honest time on the phone rather than a promise we might not keep.
Do not force it. Try the outside stop tap, and tell us when you ring so we can talk you through the options.
Yes. From the boundary stop tap to the house, the supply pipe belongs to the owner, however long it is.
£50 + VAT (£60 including VAT) per attendance, plus the out of hours hourly rate, which we quote before setting off.
A leak you cannot stop, water near electrics or a ceiling at risk. Most other problems can wait for a cheaper weekday visit.
Not without agreeing it with you first. Where possible we make the leak safe and plan any work on the building for daylight.
Yes. The van carries a high pressure jetter, and the call-out and hourly rate are explained before we come.
If you can isolate it and switch off the heat source, often yes. If water is still escaping, ring us.
The town and the wider SG9 district, from the High Street, Church Street, Little Lane and Chapel End to Archers, Bridgefoot, Sunny Hill and Dell Spring, and out to Anstey, Meesden, Stocking Pelham and Wyddial.
Every call is handled by engineers we employ. For planned work, see plumbers in Buntingford.
Call 01462 506 374 whatever the time. You speak to a person, get help isolating the water and hear the price before an engineer is sent.
Repairs, leaks and installations
Found without the digging
Kitchen, bathroom and outside
Cleared the same day
All makes, Gas Safe engineers
Every rate, published
24/7 Emergency? Contact Us Now