HERTFORDSHIRE, BEDFORDSHIRE & NORTH LONDON
Emergency Plumber in Chorleywood
A burst pipe, water through a ceiling, an overflowing toilet or no heating on a cold night. Ring 01462 506 374 at any hour and a person answers, talks you through stopping the water, and tells you the cost and when an engineer can be with you in Chorleywood.
EMERGENCY PLUMBER IN CHORLEYWOOD
Stop the water first. We will stay on the line
Turn the stopcock clockwise until it stops. If water is near a light fitting or a socket, switch the electricity off at the consumer unit. If it is hot water, switch off the boiler and the immersion heater. Then open the lowest cold tap in the house to drain what is left in the pipes.
If you cannot find the stopcock, or it will not move, ring us and we will help you look.
Our base is in Stevenage, so the drive to Chorleywood depends on the hour and on the M25. We will not print an arrival time on this page. When you ring, we tell you what the visit will cost and when the engineer expects to reach you, before anyone sets off.
What counts as urgent
Some problems cannot wait for the morning. If yours can, we will tell you, because the weekday rate is lower.
Water you cannot stop at a tap or a valve, or a ceiling that is bulging or dripping
Water near electrics, light fittings or a consumer unit
Sewage backing up through a toilet, a shower tray or an outside gully
No heating or hot water in a cold spell, with someone elderly, very young or unwell in the house
A cylinder discharge pipe pouring hot water and not stopping
A frozen or split pipe in a loft, a garage or an outbuilding
The Neighbourhood Plan notes that Chorleywood’s population over 60 grew by 18% between 2001 and 2011, against 5% overall. If the person without heat is an older relative living alone, tell us when you ring and we will plan the call around them.
Big houses, and the valve nobody has turned
Over half the households across the two Chorleywood wards live in detached houses. In a house that size the main stopcock can be at the opposite end from the leak, with isolation valves along the way that may not have moved in years.
Find yours now and check it turns. If it does not, replacing it is a short weekday job, and it is far cheaper than finding out at midnight.
Gates, private roads and the station zones
Bridle Lane is a private gated estate and the roads in Outer Loudwater have no pavements. Around the station, Permit Parking Zones NL and NS run 8am to 5pm, Monday to Saturday, with no trade permit.
Tell us any gate code and where the van can stop when you ring. It saves time when it matters most.
Get a fixed price before we start
Call and talk to an engineer, or send us the details and we will come back to you with a price.
From the phone call to the van leaving
On the phone
We take the address and what is happening, help you isolate the water, and give you the rate that applies and when the engineer can be with you.
When we arrive
We find the source, stop it and make the house safe. We photograph the damage and the cause for your insurer.
Before we go
A fixed price for the repair. Most are finished there and then from the parts on the van. If a part has to be ordered, you know what is left, what it costs and when we will be back.
Gas, carbon monoxide and the boiler
A smell of gas is not a plumbing call. Do not use switches, open the windows, get everyone outside, turn the gas off at the meter if it is safe to reach, and ring the National Gas Emergency Service on 0800 111 999. A carbon monoxide alarm sounding is the same: fresh air first, then that number.
Once the supply is safe, the boiler or appliance needs a Gas Safe engineer to find the fault. That is our boiler repair service, for boilers on mains gas.
What an urgent visit costs in Chorleywood
Weekdays 8am to 5pm: no call-out fee, £140 + VAT for the first hour (£168 including VAT), £260 + VAT for two hours (£312 including VAT).
Monday to Friday 5pm to 8pm, Saturday and Sunday 8am to 8pm: £50 + VAT call-out plus £198 + VAT for the first hour. In total, £248 + VAT (£297.60 including VAT) for one hour and £477.60 for two.
Overnight, 8pm to 8am every day: £300 + VAT (£360 including VAT) for one hour and £504 for two, call-out included.
You hear which rate applies before anyone sets off. Every figure is on our prices page.
Ready for the first hard frost
The first proper cold snap brings a rush of split pipes. Four things done in the autumn keep you out of it.
Loft pipes and tanks lagged right round the bends, with the loft insulation left off the top of the tank
The outside tap isolated from inside and drained before the first frost
Garages and outbuildings, where a pipe behaves as if it were outdoors
The boiler condensate pipe, wide enough and lagged where it runs outside
Insurance, and leaks you cannot see
If the water is coming from somewhere hidden, under a floor or inside a wall, stopping it is the first job and finding it is the second. That is leak detection, and many buildings policies include trace and access cover for it. Speak to your insurer before anything is cut open.
Whatever we find, you get a written note of the cause, where it was and what we did, with photographs.
★★★★★
Rated 4.9 on Google by the people we work for
Why choose Vantage
Rated 4.9 on Google from more than 700 reviews across Google, Checkatrade and Trustatrader. Qualified, accredited engineers, a fixed price before any work begins and a labour guarantee on every job, from an established local company with an office team you can actually reach. No job too small.
Gas Safe registered
Company registration 956889. Every gas engineer carries their own Gas Safe ID card, and you can ask to see it.
Refcom F-Gas certified
REF1024550. Legally required for air conditioning installation and servicing, and we hold it.
CHAS Elite accredited
Veriforce CHAS assessed for health and safety, which is why commercial clients and landlords use us.
City & Guilds and BPEC qualified
Qualified, insured engineers on every job. No subcontracted strangers.
700+ reviews, 4.9 on Google
Across Google, Checkatrade and Trustatrader. Read them before you book.
Labour guarantee on every job
12 months on repairs, installations and everything else. Two years on a full bathroom refit. If anything we did develops a fault, we come back and put it right.
Fixed price before we start
The price is agreed with you before any work begins. No hidden extras on the invoice.
24/7, answered by a person
The emergency line is answered every day of the year by someone who can send an engineer, not a call centre.
Fully stocked vans
Five vans carrying the parts that fail most often, so most jobs are fixed on the first visit.
An office team behind every job
An established local business with multiple engineers and a dedicated office team to keep you informed.
Vaillant myREWARDS and Ideal Max accredited
Accredited installer status means extended manufacturer warranties on the boilers we fit.
Emergency response within the hour
Our average response to an emergency call is under an hour across Hertfordshire, Bedfordshire and Cambridgeshire.
Trusted & Accredited Professionals
Why choose Vantage
A person on the phone at any hour. The rate and the timing before anyone sets off. Our own engineers, stocked vans, a fixed price for the repair, and twelve months on our own workmanship. Gas Safe registered under 956889. Company number 13248357, VAT number 392 8946 37.
Where we take urgent calls
Anywhere in Chorleywood and the villages around it:
Station EstateChorleywood CommonChorleywood BottomChorleywood WestShire LaneQuickley LaneLower RoadHeronsgateLoudwaterOuter LoudwaterMaple CrossSarratt
Over the Buckinghamshire border
We take calls from Chenies and Little Chalfont too. Ring and tell us the address, and we will tell you the cost and when we can reach you.
CheniesLittle Chalfont
Everything we offer in the area is on our Chorleywood page.
Frequently asked questions
Is the phone really answered at night?
Yes, by a person, every hour of every day of the year, bank holidays included. Not an answering service that takes a message.
What does an urgent visit cost at night or at the weekend?
Monday to Friday 5pm to 8pm and weekends 8am to 8pm: £50 + VAT call-out plus £198 + VAT for the first hour, which is £248 + VAT (£297.60 including VAT) for one hour and £477.60 for two. Overnight: £300 + VAT (£360 including VAT) for one hour and £504 for two, call-out included.
How quickly can an engineer get to Chorleywood?
We tell you on the phone, once we know where the nearest engineer is. We are based in Stevenage, so we do not quote a fixed time on this page, and we will not give you one on the phone that we cannot keep.
What counts as urgent enough for a night visit?
Water you cannot stop, water near electrics, sewage coming back into the house, and no heating or hot water for someone vulnerable. If it can safely wait until the morning, we will say so, because the weekday rate is lower.
What if the stopcock is seized?
Do not force it. There is usually an outside stop tap at the boundary, under a small cover, which belongs to Affinity Water and needs a long key. Ring us and we will talk you through it.
I can smell gas. What should I do first?
Do not use any electrical switch. Open the windows, get everyone out, turn the gas off at the meter if you can reach it safely, and ring the National Gas Emergency Service on 0800 111 999. Once they have made it safe, a Gas Safe engineer can find and repair the fault.
Will my insurance cover the damage?
Many buildings policies cover the water damage and some cover trace and access. Ring your insurer early. We write up the cause and what we did, with photographs, which is what they ask for.
More of what we do in Chorleywood
Every service we offer in Chorleywood
Leaks, taps, toilets, cylinders and stopcocks
Thermal, acoustic and tracer gas
Unblocking, jetting and CCTV surveys
All makes, Gas Safe engineers
Every rate, in full, including VAT
Also nearby in Hertfordshire
Water coming through in Chorleywood?
Turn the stopcock off, then call 01462 506 374. A person will answer, whatever the time.