Landlord Services

What we do for landlords

• Landlord gas safety certificates. The annual check and record, issued the same day. Gas Safe registered, 956889.
• EICRs and electrical safety certificates. Five yearly, arranged and managed through qualified electricians.
• Boiler servicing. Usually done on the same visit as the gas check, which is cheaper than two.
• Smoke and carbon monoxide alarms. Supplied, fitted and checked. The CO rule changed in 2022 and a lot of properties are still non compliant.
• Emergency plumbing and heating. A real 24 hour line, answered by a person, 365 days a year.
• Drainage. Blockages, jetting, CCTV surveys and repairs, including working out whether the blockage is even yours to pay for.
• Void works and turnarounds. The window between tenancies is when everything should get done at once. We work to that deadline.
• Bathroom refurbishment. Full replacement between tenancies, priced up front.

Three things that changed and are still being got wrong

Section 21 has gone

The Renters’ Rights Act 2025 commenced on 1 May 2026. Section 21 no fault possession is abolished, every existing assured shorthold tenancy converted to an assured periodic tenancy on that date, and any Section 21 notice served before it expired on 31 July 2026 if proceedings had not started.

Which means the old argument, that a missing gas safety record permanently blocks eviction, no longer holds. Possession runs through Section 8 on specified grounds, and the prescribed requirements bar attached to Section 21 has no Section 8 equivalent. Plenty of trade websites are still selling on that basis. We are not going to.

The real exposure was never Section 21. It is criminal liability, local authority civil penalties, rent repayment orders, and an insurer declining a claim on a property with no valid certificate.

The EICR penalty is £40,000

Raised from £30,000 on 1 November 2025. Most published guidance still says thirty.

Carbon monoxide alarms now cover gas boilers

Since October 2022 a CO alarm is required in any room used as living accommodation containing a fixed combustion appliance other than a gas cooker. Before that the trigger was solid fuel only. So a gas boiler in a kitchen, a bathroom or a cupboard within a living space now needs one, and a very large number of properties do not have it. A tenant’s own gas cooker still does not trigger the requirement.

Legionella, and what you are being oversold

We would rather lose the sale than mislead you.

There is no landlord legionella regulation. The duty comes from general health and safety law, and the HSE is unusually blunt about what it means. Its own position is that most landlords can assess the risk themselves without training or accreditation, that the law does not require a legionella test certificate, and that testing or sampling is not usually required for domestic hot and cold water systems.

If somebody is selling you an annual legionella certificate for a one bedroom flat with a combi, they are selling you something the law does not ask for. Some letting agents require one contractually, which is a commercial condition rather than a legal one, and it is worth knowing which you are complying with.

What genuinely helps is simple: flush through before letting, store hot water at 60°C, and remove dead legs where redundant pipework has been left in place. A fuller assessment is justified with stored hot water, communal tanks in an HMO, long voids or vulnerable occupants.

How the account works

Reminders before deadlines rather than after, so the two month early check rule works in your favour instead of costing you a month every year. Certificates emailed the same day. Direct access arrangements with tenants so you are not the one chasing. Portfolio scheduling, so ten properties are one conversation. Quotes before work, not invoices after. And an engineer who will tell you when something is fine.